De La Gente's Wholesale Roasted Coffee Store
Ethically-sourced Guatemalan roasted coffee beans for coffee shops, social events, and hospitality spaces.
- We roast and ship orders every Wednesday, therefore orders must be placed before Tuesday at 5 PM EST.
- Our minimum wholesale order is 10 lb. Orders can be divided into 12 oz, 16 oz, or 5 lb bags.
- For wholesale orders larger than 55 lbs, please contact us directly at sales@dlgcoffee for assistance.
Featured Products
Contact us
if you have questions or need additional information at
sales@dlgcoffee.org
Frequently asked questions
When do orders ship?
We roast and ship orders every Wednesday. Orders must be placed before Tuesday at 5 PM EST. Delivery typically takes between 5 and 7 business days after shipment.
What is the minimum wholesale order?
Our minimum wholesale order is 10 lb. Orders can be divided into 12 oz, 16 oz, or 5 lb bags.
Do you offer samples?
Yes! We offer one free sample to prospective wholesale customers.
Do I need to pay in advance?
Yes, DLG only processes orders that have been fully paid
What forms of payment do you accept?
We currently accept credit card payments only.
Can I purchase coffee from a single producer?
No, DLG promotes coffee from our nine partner cooperatives across Guatemala, each made up of multiple members. Our Wholesale Roasted Coffee Program commercializes blends from these cooperatives, rather than promoting one sole producer.
Can I use my own label and/or branding?
Wholesale roasted coffee orders are shipped with DLG labeling by default, however, if you would like to use your own labeling and branding, please be sure to tell us when placing your order so that we know not to put DLG branding on the bag when being processed.
What kind of bags do you use?
We use biodegradable kraft paper bags with a freshness valve to help keep coffee fresh.
Do you ship internationally?
We currently ship only within the U.S.
Service Policies
Samples
De La Gente offers a complimentary 0.5 lb coffee sample per customer (one-time only).
For larger samples additional cost will apply.
Coffee and Shipping Cost
Prices listed in our wholesale shop—for both coffee and shipping—represent the best available rates (Minimum order: 10 lbs.) No additional discounts are applicable.
Order processing method and payment
Orders submitted via email, phone, or WhatsApp must be paid in full at the time of purchase.
For orders exceeding 55 lbs, contact us at sales@dlgcoffee.org for further assistance
Processing Time
All orders received on Tuesday before 5:00 PM EST will be processed and shipped the following day. Orders are not shipped or delivered on holidays.
Order Changes Before Shipping
We are not responsible for incorrect coffee selections. Any changes must be requested before the time of cutoff; no modifications can be made once the order has been shipped.
For changes requested after delivery, additional fees may apply, including return shipping labels and re-shipping costs.
Replacement & Refund
If your order arrives incorrectly or there is a mistake, please contact us within 7 days of delivery at sales@dlgcoffee.org with your order number and photos. We will evaluate the situation and provide an appropriate solution. Orders reported after 7 days are not eligible for replacements or refunds.
Damages and Lost Packages
De La Gente is not liable for products damaged or lost during shipping. However, we can assist you with filing a claim with the shipping carrier. Make sure to save all packaging materials, damaged items and photos.
Incorrect Shipping Address
Customers are responsible for providing an accurate shipping address at checkout. Orders shipped to address incorrectly provided are not eligible for refunds or re-shipment unless otherwise approved by our team.